I would like the from email address in statements to be our finance email address opposed to our service email address. I have changed but it’s picking up the service email address.
It was changed under the email template for statements:
And I also changed it under the accounts receivable preferences to set it as the default email account but it’s still picking up the other email address.
+10
Hi,
Is there an embedded notification in the Statement report (AR641500.rpx) file itself that’s overriding your Email Template in Acumatica?
Check out this similar post:
Thank you that link was very helpful. I knew I was missing something somewhere.
+10
The first time I encountered this it really threw me for a loop! It’s tricky :) Good luck!
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