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We have a business event that sends remittance advice to vendors for EFT payments.

 

This business event does not run when there is a prepayment included in the application history (see below):

 

Can’t figure out why this prevents the business event from being run. The business event is set to run on Record Inserted - and the record is there but nothing happens when there is a prepayment?

@jwarren does it say track all fields on the field to track tab or are you specifying the fields? I have raised a few BE issues to acumatica support and found that calling out the specific fields vs. track all fields helped the BE run more smoothly.  i am wondering if you add doc type to the field to track tab to see if that helps.  I would test it in a test environment prior to doing it in production

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