How to add serial numbers to drop ship items?

  • 15 November 2022
  • 3 replies

Userlevel 3

Hi team,

When receiving drop ship items, I cannot add serial#’s.

We need to be able to track the serial#’s also for drop ship orders.

Thank you!




Best answer by Hannah Barnes 15 November 2022, 16:50

View original

3 replies

Userlevel 7
Badge +16

Hi @mstuber64 

What is the Lot/Serial Class on the item? What is the tracking method?


Userlevel 5
Badge +4

Hi mstuber64!

To enter lot/serial numbers, select the Required for Drop-Ship check box on the Lot/Serial Classes (IN207000) form for the lot/serial class of the item.


Then it will be possible to click the Line Details button and specify lot/serial nbr.

Thank you!


Userlevel 3

@kbeatty21 and @Hannah Barnes 

I changed the the drop ship check box on the lot/serial classes and it works now.

Thank you for your help!



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