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Question

Error on Shopify on Sales Order Sync

  • August 19, 2024
  • 6 replies
  • 87 views
Naveen Boga
Captain II
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Hello Everyone,

We've recently completed a Shopify integration and are encountering an unusual issue. Could you please review the details below and assist with a solution?

 

Error: An inconsistency occurred during synchronization of the sales order lines. Please resynchronize the order.

 



Thank you for your help.

Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/

6 replies

Naveen Boga
Captain II
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  • Naveen Boga
  • Author
  • Captain II
  • August 19, 2024

Can you please review and suggest a solution @KarthikGajendran 

Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
KarthikGajendran
Acumatica Moderator
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@Naveen Boga  This is a very old bug back from 2021. Could you please let us know the Acumatica version you are currently using? We might ask you to create a case with Acumatica. 

Technical Product Manager- Retail Commerce
Kandy Beatty
Chris Hackett
Naveen Boga
Captain II
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  • Naveen Boga
  • Author
  • Captain II
  • August 19, 2024

Hi @KarthikGajendran  Thanks for the response.

Currently we are in 23  R2 version.

Acumatica Cloud ERP 2023 R2
Build 23.212.0024

Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
Kandy Beatty
Naveen Boga
Captain II
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  • Naveen Boga
  • Author
  • Captain II
  • August 20, 2024

@KarthikGajendran  Did you get a chance to review this? 

Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
Dana Moffat
Community Manager
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  • Dana Moffat
  • Community Manager
  • August 20, 2024

@Naveen Boga can you please log a customer support case for this issue if it needs to be investigated.

-dana

Chris Hackett
Naveen Boga
Captain II
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  • Naveen Boga
  • Author
  • Captain II
  • August 21, 2024

Hi @Dana Moffat Sure. I will raise a support case.

Naveen B - Acumatica MVP 🏆 | Independent Developer for Hire 🚀 ⏩ https://www.linkedin.com/in/boga-naveen-kumar-54079a66/
Chris Hackett
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