I have searched high and low for this but cant seem to find an answer.
Is it possible for a direct vendor return without the item returning back into our warehouse
Here is the scenario
Customer orders item, item is fault, vendor says they will pick it up from the customer, I will credit the customer and the vendor will credit me
It appears to me that I can only create a customer return to bring it back into stock and then a purchase return to send it back to the vendor so the item does look like it was returned to my warehouse at some point when it was not
Best answer by IrinaView original