Anything related to the field "purchase Order" or in email templates will not work

This is what it looks like in the all emails screen 

Hi @stacy16  Can you process one email from All emails tab and check if that email is processed or not?

This will help to identify if any error with system email account configured to send PO emails?

Can you also confirm if emails pending process scheduler is activated?

Thanks

Yep!

Emails are processing and i checked the emails schedule and that is on and working as well. :/

Hi @stacy16 

If email pending scheduler is activated, what is the errors it is throwing?

Can you help how the Email is sending?

Purchase order> Email PO OR  PO> Print PO> SEND( From report)?

Can you activate the scheduler  or create a new scheduler and verify? I would suggest to delete the schedules you have and try to recrate a new schedule via the Send / Receive Email process page using the schedule button.  If this does not resolve, please create a Support case and we can review in more detail.  Good Luck

Thanks

It isnt throwing an error, it just doesnt stop loading and then freezes.

And when i try to create a new one.. when i have to identify the fields like ((OrderNbr)) (i click insert>data field and when i go to select PURCHSAE ORDER the drop down menu pops up and thats when it freezes ?

Hi @stacy16 

Are you saying the Notification template is freeze when you opening?

Thanks

@stacy16 in my experience, clearing the cache from “Apply Updates” also helps me!  i’m glad it is working now!