Good day,
Our E-Commerce developer is experiencing an failed SO with Payment Authorization on the API when the customer has the Avalara Tax Zone. (If the customer profile does not have the Avalara tax zone, the SO with Payment works fine; we need the customer profile to have the Avalara tax zone-not an option.).
In a nutshell, the current API Calls/Puts are as follow:
- Customer Profile with contact is created with Avalara Tax Zone. (No issues)
- then the Sales Order with a Payment Authorization is created (Failed). Attached are pdfs of the issue JSON and Postman.
My initial thoughts is the need to separate step 2 into two steps; Create SO (let Avalara do it’s initial tax calculation) and then add the payment authorization which would complete the transaction through the API.
Any thoughts or suggestion would be greatly appreciated. (The developer believes i the Avalara tax zone that is causing the failure). If we separate out #2, do we need a new API endpoint for the payment authorization (EBIZ is our integrated CC processor)
Thank you