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Im not sure I understand who I need to work with to get this update. We are integrating with SWK. Can they deal with this issue or would this be Community Support?

 

 

@bencrooks hi there!  i believe this has something to do with the user type that you can find under your company contact details.  

I am on the partner side but I believe yours should be customer employee.

 

you could contact your partner as well to see if they can help but adding @Chris Hackett as well!


Hi @bencrooks - @iqraharrison is correct. This isn't handled in the community. Access is through portal login so whoever handles your Acumatica account there needs to setup. 


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