I did a very large import of contacts for a sales campaign going on and it seems that roughly 6,000 of the 8,500 contacts imported did not populate the state field despite them all following the same state name formating for the import. however if I select the contact individually in the Import and re import the contact it populates the state field without producing a duplicate contact (usually). is there something wrong with my mapping that is causing this?
Best answer by dcomerford
Move the Country Code Above the State as it needs the country code set first and then the State is validated against the country
Goodmorning!
I have noticed sometimes when the mapping is State → State Name it will not work. If you change the Field/Action Name to just be State…..I believe it will import them with no issue.
Hope this helps!
Goodmorning!
I have noticed sometimes when the mapping is State → State Name it will not work. If you change the Field/Action Name to just be State…..I believe it will import them with no issue.
Hope this helps!
+16Move the Country Code Above the State as it needs the country code set first and then the State is validated against the country
Move the Country Code Above the State as it needs the country code set first and then the State is validated against the country
I will try that on the next import to see if that fixes it, thank you for the suggestion.
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