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When creating a Sales Order, RequestedOn date is not creating correctly

  • 21 May 2024
  • 8 replies
  • 59 views
J
Rank

Hi, 

I am able to successfully create a Sales Order and all of the customer data, line item data etc. is correct except for RequestedOn date. It seems to be auto-assigning to the day before delivery based on the delivery Route assigned to the customer. Even if I put the RequestedOn date weeks in the future, it still assigns to the day before the next delivery route is scheduled. 

This is what my JSON Request Body looks like: 

  {
    "OrderNbr": {
      "value": "<NEW>"
    },
    "OrderType": {
      "value": "SO"
    },
    "CustomerID": {
      "value": "XXXXX"
    },
    "note": "",
    "CustomerOrder": {
      "value": "XXXXXX"
    },
    "Details": [
      {
        "InventoryID": {
          "value": "XXXX"
        },
        "OrderQty": {
          "value": 1
        }
      },
      {
        "InventoryID": {
          "value": "XXXX"
        },
        "OrderQty": {
          "value": 1
        }
      },
      {
        "InventoryID": {
          "value": "XXXXX"
        },
        "OrderQty": {
          "value": 1
        }
      },
      {
        "InventoryID": {
          "value": "XXXXX"
        },
        "OrderQty": {
          "value": 1
        }
      }
    ],
    "RequestedOn": {
      "value": "2024-05-29"
    },
    "Date": {
      "value": "2024-05-20"
    }
  }

The RequestedOn response looks like this: 

"RequestedOn": {
    "value": "2024-05-26T00:00:00+00:00"
  }

 

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Best answer by jmu216 22 May 2024, 22:47

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8 replies

Naveen Boga
Rank
Userlevel 7
Badge +19

@jmu216 Strange!! Do you have any customizations for the Sales Order screen→ Requested On field?

Naveen B
J
Rank

@Naveen Boga, good question. How would I go about checking that?

Naveen Boga
Rank
Userlevel 7
Badge +19

@jmu216  Please go to the Customization Projects screen and unpublish all customizations. Then, create a sales order through the API. If the sales order is created successfully, it indicates that the issue is likely with one of your customization packages

Naveen B
J
Rank

@Naveen Boga, I was not able to modify the customizations at the moment but I found out that the field I am targeting is not actually the ‘RequestedOn’ field, but a custom one. The custom info is as follows: 
 

Field ID = SOOrder.UsrNVFSDeliveryDate; Field Label = “Requested Date” and the information included in the screenshot.
 

Based on the documentation I have read, I need to include a url parameter as well as pass the field in the request body. I tried passing the url parameter ‘$custom=Document.AttributeUsrNVFSDeliveryDate’ and this in the request body: 

"custom": {
    "Document": {
      "AttributeUsrNVFSDeliveryDate": {
        "value": "2024-05-31"
      }
    }
  }

This was unsuccessful as well with the message: ‘The column 'Document_AttributeUsrNVFSDeliveryDate' is not found in the data set’

This is the main documentation I was referring to:

https://help.acumatica.com/(W(13))/Wiki/ShowWiki.aspx?pageid=6397c034-d191-4302-8f9d-0a0aec5b5ba8

https://help.acumatica.com/(W(18))/Wiki/ShowWiki.aspx?pageid=bd0d8a36-b00b-44c8-bdcd-b2b4e4c86fd0

https://help.acumatica.com/(W(16))/Wiki/ShowWiki.aspx?pageid=a0444120-2e5d-41cd-8c65-0385210b0f8a

1 Attachment
D
Rank
Userlevel 7
Badge +5

Since it is a custom field vs an attribute, what you want to do is to modify the Web Endpoint to add that custom field. Then you can treat it like any other field in your JSon payload.

https://www.acumatica.com/blog/extending-acumatica-web-service-endpoints/

J
Rank

Hi @Django, thank you for the information. I followed the steps in the link and extended the endpoint. I believe I mapped it to the correct field based on the options available but I am still having trouble. 

What should my JSON payload look like for this field?

 

Edit: I see now that the ‘Extend Entity’ field is greyed out. I am assuming this is part of the issue.

2 Attachments
J
Rank

Hi @Naveen Boga , @Django 

Thank you for your help, I figured it out via your information and by following this doc as well: https://help.acumatica.com/(W(23))/Wiki/ShowWiki.aspx?pageid=6397c034-d191-4302-8f9d-0a0aec5b5ba8

The JSON I was looking for was:

"custom": {
        "Document": {
            "UsrNVFSDeliveryDate": {
                "type": "CustomStringField",
                "value": "2024-05-28"
            }
        }
    }

I could have sworn I tried this originally, but clearly I did not!

Chris Hackett
Rank
Userlevel 7
Badge

Thank you for sharing your solution with the community @jmu216!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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