Hi all,
I have a client who uses the degree symbol (°) in the long description field of their inventory items, which is then exposed via the API to their website. When this data is converted to HTML, the degree symbol remains as ° rather than being encoded in HTML format (e.g., ° or °). Consequently, the website does not recognise it correctly.
Please see below;
HTML
I would prefer not to go down the customisation path if possible and wondering if there is any workaround for this. The challenge with a customisation is that there might be other special characters we haven't identified yet, and continuously updating the customisation to handle each one isn't ideal.
Any thoughts or suggestions?
Thank you.
