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Inter-Branch Transactions feature is disabled.

  • 29 June 2022
  • 3 replies
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We are using the REST API to create a Sales Order in Acumatica. For some customers we receive the below error message. Not sure why the API is complaining about “inter branch” as we target a single tenant and try to create a sales order for an existing customer under that tenant. (Not sure if branch means something else than “tenant” in this context) 

I read the other post on the forum and tried to find the feature for enabling inter branch but that feature was not listed. Can someone please help with this?  

 

Exception: An error occurred during processing of the field Allocated value False Inter-Branch Transactions feature is disabled.
PX.Data.PXOuterException: An error occurred during processing of the field Allocated value False Inter-Branch Transactions feature is disabled

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Best answer by ericyz 26 July 2022, 21:32

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Yes Chris, so turns out client needs Inter Branch feature licensed and purchased from Acumatica if the sales order request posts to another “branch” than the customer record branch value… 

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Hi @ericyz - were you able to find a solution for your issue? Thank you!

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Adding more info: We do not pass a field called “Allocated” and not sure why the API is complaining about it.


Below is a sample request we pass and it only happens for some customers and not all:

 

{"CustomerID":{"value":"C006089"},"Description":{"value":"Hinnershitz"},"Details":[{"InventoryID":{"value":"DESIGNER"},"LineDescription":{"value":"Kitchen - perimeter - Hampton (Pure White), Frameless, Birch Plywood, Dovetailed Wood\n"},"OrderQty":{"value":1},"UnitPrice":{"value":7105.059800000001}},{"InventoryID":{"value":"FUEL SURCHARGE"},"OrderQty":{"value":1},"UnitPrice":{"value":355.25299000000007}}]}

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