Solved

Inter-Branch Transactions feature is disabled.

  • 29 June 2022
  • 3 replies
  • 54 views

We are using the REST API to create a Sales Order in Acumatica. For some customers we receive the below error message. Not sure why the API is complaining about “inter branch” as we target a single tenant and try to create a sales order for an existing customer under that tenant. (Not sure if branch means something else than “tenant” in this context) 

I read the other post on the forum and tried to find the feature for enabling inter branch but that feature was not listed. Can someone please help with this?  

 

Exception: An error occurred during processing of the field Allocated value False Inter-Branch Transactions feature is disabled.
PX.Data.PXOuterException: An error occurred during processing of the field Allocated value False Inter-Branch Transactions feature is disabled

icon

Best answer by ericyz 26 July 2022, 21:32

View original

3 replies

Adding more info: We do not pass a field called “Allocated” and not sure why the API is complaining about it.


Below is a sample request we pass and it only happens for some customers and not all:

 

{"CustomerID":{"value":"C006089"},"Description":{"value":"Hinnershitz"},"Details":[{"InventoryID":{"value":"DESIGNER"},"LineDescription":{"value":"Kitchen - perimeter - Hampton (Pure White), Frameless, Birch Plywood, Dovetailed Wood\n"},"OrderQty":{"value":1},"UnitPrice":{"value":7105.059800000001}},{"InventoryID":{"value":"FUEL SURCHARGE"},"OrderQty":{"value":1},"UnitPrice":{"value":355.25299000000007}}]}

Userlevel 7
Badge

Hi @ericyz - were you able to find a solution for your issue? Thank you!

Yes Chris, so turns out client needs Inter Branch feature licensed and purchased from Acumatica if the sales order request posts to another “branch” than the customer record branch value… 

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2022  Acumatica, Inc. All rights reserved