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Time Zone Change in User Profile

  • 11 March 2022
  • 4 replies
  • 313 views
M

I can't change the Time Zone in my User Profile.  When I try to save the changes I get the error : Another process has added the "UserPreferences" record. Your changes will be lost.

 

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Best answer by hkabiri 11 March 2022, 17:47

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4 replies

E
Rank
Userlevel 4
Badge +1

Hi Marty,

Have you checked the roles assigned to your user ? 

 

Cheers

EC
Robert Sternberg
Rank
Userlevel 7
Badge +8

Hello Marty, 

 Is the Internal User or Internal Employee role assigned to the user?

 

Thank you,

Robert Sternberg, Crestwood Associates -- ** Summit 2024 - Visit Us at Booth #600 ** -- If a community member helped you, please *Like* their post/reply. If they provided an answer to your question, please mark it as *Best Answer*.
hkabiri
Rank
Userlevel 6
Badge +5

@marty06 You should be able to do so. You can contact Support directly or through your VAR and submit a ticket if issue not resolved.

SAM KABIRI | L2 Support Engineer | hkabiri@acumatica.com | www.acumatica.com
Vinay Koppula
Rank
Userlevel 5
Badge +1

Hi @marty06 

 

Not sure in which version of Acumatica you are pointing this but I hope you have tried again by refreshing the screen and still getting the same issue, if so then as @hkabiri said please raise a support ticket. 

Vinay K

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