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Acumatica running slow

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Acumatica has been running slow for the past week. We are newer customers so I can’t imagine we would have reached some usage limitation. Is anyone else experiencing a slow down in the system? I know it isn’t our internet. We are getting 300 MB down and 150 MB up.

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Best answer by Robert Sternberg 7 May 2022, 00:04

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A good starting point would be to look under the License Monitoring Console (SM604000). If you are using more than the license, you can experience slowness. 

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Robert Sternberg
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If your URL looks like this xxx.Acumatica.com you are SaaS hosted.  This means you can (and should) open a support case with Acumatica to investigate this issue.  In the meantime you can look under System Monitor (SM201530)

 

  1. Verify you do not have any long running process while you are experiencing slowness 

 

  1. Check your Resource Usage and verify you do not have spikes while you are experiencing slowness 

 

 

I hope this helps

 

Robert Sternberg, Crestwood Associates -- ** Summit 2024 - Visit Us at Booth #600 ** -- If a community member helped you, please *Like* their post/reply. If they provided an answer to your question, please mark it as *Best Answer*.

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