We have been trying unsuccessfully for several days to get Easypost setup in our acumatica instance. Anyone know a VAR or someone who can assist us? Our Shipstation has been down for over a week and we need to ship.
I have created an import scenario for orders, but the international orders will not import. How / what code do I need to use to allow the international zips to load (alpha numeric) and then to have Hong Kong default to 00000 (they don’t have a zip code) .This is what we are using now: =IIf(( Len([bill-postal-code])=4), ('0'+[bill-postal-code]),(Substring([bill-postal-code],0,5)))
We have a bunch of orders that are not flowing into Acumatica from our Shopify instance. Is there a way for me to import/upload an excel file with the inforamtion to create the order so we can track the sales?
We imported Amazon orders which invoiced and completed, but then noticed the dates were incorrect and not aligned to the proper sales date. We need to delete all of them and then re-import with the proper dates. We have reversed the invoice and created a credit memo as stated in the community, but are still unable to delete the orders so our sales are all skewed. There is an notification that because of the order not actually having a shipment we can’t delete it. This is quite urgent so any assistance is really appreciated. Is there a way to move the ship date out so that it is not completed and then remove the record? Or go into the data and remove it directly? This is the error: @Irina do you know of a solution or someone at Acumatica that can assist?
We are setting up with a retailer and have to use their account. I am unable to know what some of the information for the following: Where do i find this or is there a way to use their account without that information?ACCESSNUM The access code according to your agreement. ENDPOINT The URL of the UPS service. SHIP ENDPOINT The URL of the UPS ship service according to your service agreement. TNT ENDPOINT The URL of the UPS Time-in-Transit service according to your service agreement. VOID ENDPOINT The URL of the UPS void service according to your service agreement.
When Acumatica was setup for us a single Inventory ID number was used for an item that had 3 variations setup in the cross-reference for one of our wholesale customers - 1 pack, 3 pack and 12 pack. In reviewing our data this was identified so we now have individual inventory id’s setup for each of the variations and have the cross - reference in place for the wholesale customer. The new orders work perfect, but wondering if there is a way to go back and modify the inventory id for those past orders to have them align with the proper variation either the 1 pack, 3 pack or 12 pack. TIA!
We are a retailer who use the Distribution and Ecommerce modules. We have implemented a leasing program where customers can lease the product vs. buying outright. In this scenario, we ship the product to the customer and then “transfer” the inventory to a virtual warehouse so that we can account for it. We started using the TR order type but this is very cumbersome. Are there others who are leasing products to their customers and if so, how do you track it? We have looked at LeaseQuery, but it is not the right solution because they are more for if we were leasing the product for our use. TIA
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