When configuring a scanner in Devicehub on a workstation, the scanner shows up in Acumatica when you click “UPDATE SCANNERS LIST”, but in the Devicehub log it says “Scanner [scannername] is not configured on this Acumatica instance. Please check configuration”. It clearly is connected, as it will respond each time you click to update the list in Acumatica again, but if you try and use it you get “[Error] NT: Failed to scan [#] on [scannername]”, as well as “[Debug] [#] ScanJob Debug” ==Login - _screen” I’ve checked that the major/minor revs of the Devicehub match the Acumatica instance, as well as that the instance uses the correct capitalization of the instance name. Logs show no further info about what the error issue is. I see similar issue posted for Devicehub printers that were caused by those two issues, but they don’t seem related to this issue. The Devicehub user has Administrator permissions. Anyone have any other thoughts on what would cause this?
Wondering if anyone has found a way to import Google Ads Lead Form submissions (presumably using Webhooks) to import leads generated by the Google Ads Lead Form into Acumatica CRM Marketing Leads? If so, any guidance on how you did it?
I’m a little perplexed why there is no tab showing the related Sales Order and Shipments that were the origin of an ARInvoice. Acumatica normally has links between related documents, and this one just perplexes my why you have to go search for an originating document manually to see the released Invoice’s history. Am I missing something?
When upgraded last year to 2022R2, we found a new Side Panel in the SO screen show up to view Invoice & Memos of the customer that you are working with in the SO, but it constantly spins and never opens. Tested in our sandbox as well, with no customizations applied, and it doesn’t work there either.If you try to view the Action in Customization Project Editor it won’t even let you open the Properties of the Action--it’s just blank (see screen shot). Is this just a corrupted feature? Anyone else seen this, or more importantly found a resolution?
Has anyone found a way to get the Processing Status (ARPayment\CCPaymentStateDesc) to display in a GI? It is always blank in the GI, even though if you go into the form there is data displayed for the field. Would be EXTREMELY helpful to be able to see and filter for transactions that have declined, etc.
We currently have our live company tenant named “Company”, which I’ve never liked because it tends to confuse new users. I was looking in to changing it to something users would recognize (like our company name, or Production, etc).On the Tenant screen SM203520, it appears possible to simply overwrite the Tenant Name and Login Name and click save. Most other screens have an Title/Name change function, so I’m apprehensive to just change it without guidance. If so, are there repercussions to doing so for any customizations, reports etc, or does it use the ID number and not the Tenant Name/Login Name? Anyone have experience changing the Tenant Name/Login Name?
There is unexpected behavior in the Credit Card Processing for Sales (SO507000) screen that makes the Funds Hold Expiration Date field useless for any automation schedules. As an example, we want to run an Automation Schedule to capture any orders where the Funds Hold Authorization Date is today or earlier, so any card authorizations expiring can be captured automatically before they expire. However if you create this condition in a schedule to only process those payments, it instead processes everything in the screen. Another symptom of this can be seen in the screen when you try and filter on the Funds Hold Expiration Date column, nothing is filtered at all, and all payments are displayed (which explains why the Automation Schedule doesn’t process the correct payments).
I’m stumped...can anyone tell me why all my checkboxes are grayed out on my GI? I’ve got Admin permissions on the GI and can make changes to everything except the checkboxes.
Am I just missing it, or is there no way to add Premium Freight to an SO in the mobile app? I’ve looked everywhere but can’t find it, which seems like a strange omission. If not, does anyone have a customization for mobile that adds it?
Is there any process to checkmark old invoices as emailed or printed so we can clean up the list of Not Yet Printed and Not Yes Emailed? Or is an integration scenario the only way to do this? And if the integration is the only option (aside from actually printing and emailing them all), does anyone have a scenario written for this?
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