I’m working with a customer who is setting up a fairly lengthy configurator for their industrial product. He discovered that if he missed an option for one of the features, and then adds it in under the Features form, that it will not pull this new option into the selection set within the maintenance for his configuration. He ends up having to delete the feature, and then add it back in and recreate all the rules associated with that feature. I did see that you can export options and rules, then import them again when you recreate which should help the situation.Has anyone else noticed this, and is there any other way to update the feature without having to remove it from the configuration. I tried using the refresh tool and that didn’t appear to pull in the new option. Thanks in advance for any assistance or suggestions.
Has anyone run into problems attempting to set E-sign synch to an automation schedule? A customer running 2021 R1 managed to get the package installed and configured his Docusign to work with it but he finds that the automation actually never triggers the synch to occur. I duplicated this on a demo setup (each history lists 0 items processed). No conditions are listed. I’ve watched a few videos online and never found someone demonstrating the schedule feature, only mentioning that there is one. Before I file a support ticket I wanted to ask if anyone has run into the issue or was successful making scheduled synch work.Thanks!
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