Topics started by dougmcbride79
We need some help with the following issue: We have items in Acumatica that we have sold the last one, and made inactive in Acumatica. We have set up our Acumatica-Big Commerce Connector to make such inactive items not appear on our Big Commerce Website. The items still show up on our Big Commerce website. We are confused why the items are still showing up on our Big Commerce site.
Our VAR, Cloud 9, sent a training video to us on Approval Maps. The training video showed many built-in Approval Map templates we can use. When I looked in our Acumatica 2021 R2 I do not see the Approval Map templates. Am I missing something? Or are the templates only in newer releases of Acumatica?
From time to time, we finance a customer’s purchase by taking a promissory note. How do we book the promissory note? How do we book the payments on the promissory note and the interest payments? How do we show the payment of the related invoice? Any help would be greatly appreciated.
We need help creating a report that compares last year's particular week's sales to the same week’s sales in the current year. I often hear about this report in the retail sales industry. Any help would be greatly appreciated.
Acumatica has a built in function to “recalculate” various balances such as vendor and inventory. We have been live for eighteen months and have never run these “recalculate” functions. Recently, we noticed an error in our inventory and our VAR suggested we run the “recalcuate inventory” function. We ran the fuction and it fixed our error. My questions is should we run all of these “recalculate” functions regularly such as monthly or quarterly? Is there any harm in running these recalculate funtions more often?
We have been live for eighteen months. We have never run the “Recalculate Customer Balances”. What is the procedure to run the recalculate customer balances? Does this need to be done for each month? Should we start with the oldest month run to current month?
We want to start using “prepayments” of Vendor Purchase Orders. However, our Vendors often over-ship or under-ship the amount ordered on the Purchase Order. If we use the Prepayment feature, and pre-pay the Purchase Order, how do we adjust and account for the over-payment or under-payment when the shipment arrives with more or less product than was on the pre-paid Purchase Order?
We promote stock items to our customers on a weekly and monthly basis. Or we encourage our sales team to focus on certain stock items for a short period of time. How can we track these promoted items to see if we are increasing sales of the promoted items? Does Acumatica have a build in report to track and compare sales of an item to see increases on a short-term basis?
Last item in stock that is on an Acumatica sales order still shows on the Big Commerce website as available for sale
We do not want items sold out or not available for sale to show up on our Big Commerce Website. Here is our problem: When the last item in stock of a particular SKU is on an Acumatica sales order (but not invoiced) it still shows on the Big Commerce website as available for sale. How can we configure our Acumatica connector so when the last item of a SKU is on a sales order the item will not show up as available for sale on the Big Commerce website? We are on Acumatica 2020 R1.
We have special order SKUs that we stock only for a particular customer or group of customers. We only want to sell these SKUs to a particular customer or group of customers. However, these SKUs show up in inventory and our sales team keeps accidently selling these special order SKUs to customers that we do not want the SKUs sold to. Is there a way to configure a SKU so the SKU can only be sold to a particular customer or group of customers?
We need help with the workflow on changing the cost price of a SKU. We have been manually updating “Last Cost” as the way we change the cost price of a SKU. Is this correct way to update the cost price of a SKU? If it is not the correct way to update the cost price of a SKU, what is the correct way to change the price?
We have a purchase order work flow issue. When a sales representative puts an item not in stock on a sales order, (and the items does not have a replenishment set), the item is set to back order. Our buyers do not know to order that item when the buyers are placing purchase orders. And the backordered item does not get ordered. Can Acumatica automatically put these backordered items an a Purchase Order? If not, how can Acumatica show us we need to put these backordered items on a Purchase Order?
We have individual SKUs that ship in more than one box. In the Acumatica pick, pack, and ship process, the Acumatica workflow seems only to accommodate one box / one shipping label per SKU. How can we print multiple shipping labels for a multiple-box SKU? We do not have Acumatica WMS. Your help is greatly appreciated.
We have set up automatic credit hold in Acumatica. Can this credit hold be synced to Big Commerce, so if a customer on credit hold tries to place an order on Big Commerce, the customer is told in Big Commerce the customer is on credit hold and prohibited from placing a Big Commerce order?
Please help us configure discounts to achieve these five goals: Customer Price Classes with 10%, 15% and 18% discounts on some, but not all, Item Classes. Volume Price Discounts of 10% for aggregate purchases of $2,000 from specified Item Classes and discounts of 15% for aggregate purchases of $3,500 from specified Item Classes. Products from any of the specified Item Classes count to achieving the volume purchase levels. n The customer would get the higher of the Customer Price Discount or the Volume Discount, but not both. In other words, the customer gets the higher / better of the discounts and cannot “stack” the discounts. No matter what discount applies, the discount amount is booked on the GL so we can track discounts. The amount of the discount shows on the invoice so the customer can see it. Your ideas and help are greatly appreciated.
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