Replies posted by sethkuhn25
Did you try submitting an Acumatica Support Ticket? There is a Matrix Import Scenario package that Acumatica can provide. It allows you to add Template Items to existing Stock & Non-Stock Items. It also allows you to use an import scenario to add many Template & Matrix items in more of a bulk upload process.
Hey cardfaux,Have you done a “Full” Fetch/Prepare on the Sales Categories and then Process? It seems that at least one of the categories you have on your products is not synced to BigCommerce.You might also look for any errors on the Sync Status screen for the Sales Category entity.Seth
Are there any other product category errors? It looks like the one with id 82 in BigCommerce is not synced. The 82 would be in the URL in BigCommerce when you go into the category in BC: And yes, if you want to manage the categories in Acumatica, you should set the Sales Category entity to a direction of “Export”
Sounds good. Good luck!Also, just in case this plays, ensure that your Default Categories on the Inventory Settings of the BigCommerce Store use a category that’s synced. You should be able to see what’s synced on the Sync Status screen.
Yes. I would 100% add a default category. This will be the category that gets used if there are no sales categories on a product that you’re sending to BC. I believe you’ll still have to resolve your category errors, but this is a best practice and I would recommend it, yes.
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