@Yuri Karpenko hi, I have a good news - 23.207.0025 build with fix has been released today, you can find Release Notes here: https://acumatica-builds.s3.amazonaws.com/builds/23.2/ReleaseNotes/Release_Notes_for_Acumatica_23_207_0025.pdf
Hi @nathantrauscht , according to Shopify API documentation, a phone number should be formatted using the E.164 standard. For example, +16135551111. As I can see, you have already found where the issue was.
Hi @Yuri Karpenko, there is a limitation on Shopify side (https://shopify.dev/docs/api/usage/rate-limits and https://shopify.dev/changelog/graphql-input-objects-limited-to-250-items) and now we are doing the investigation is there any way to get around this limitation. Will keep you posted here.
@mikeho for now we have an issue where if you set “Inactive” or “No Sales” status for only matrix item (not for template itself) it will be removed from template as a variant in Shopify store, so we are going to follow the template item status for matrix items.
Hi @mikeho we are going to implement some changes according to this case in one of the future Acumatica versions - we will follow the template item status for matrix items as well.
Hi @mikeho, can you tell please which AC version do you use?
Hi @Phil,The issue will be fixed in future 24R1 version, just please wait for the release and do the upgrade.
@Yuri Karpenko we created a new customization package for 2022R207, you can download it from the attach here.
Hi @Sai Chettiar We implemented the feature (earliest build with the feature is 21R219), new logic works in a following way:If at least 1 variant (matrix item) has a price, then variant prices will be exported instead of template price. If none of the variants (matrix item) defined with prices, then only template price will be exported (BigCommerce will populate it to matrix).
Hi @vivekm We reproduced the issue. Unfortunately, Ship Via from Entity Import Mapping does not populate or override store's ship via mapping as it should be. Please, create a support case. @vivekm Also tested with 22R2 - Import Mapping works well with this build.
Hi @vivekm We reproduced the issue. Unfortunately, Ship Via from Entity Import Mapping does not populate or override store's ship via mapping as it should be. Please, create a support case.
Hi @ppowell Customer Price Class entity will update groups of customers in BigCommerce store (Customers>Customer Groups), but not the prices. To update prices for selected Price Classes you do need to Prepare and Process Price List entity manually or with an automation schedule.
@Yuri Karpenkocurrently, until the feature does not implemented by Acumatica, you can export only Template item price, not Matrix prices. Once export done BigCommerce would be applying Template price to all the variants.And if you delete Template item price, all the prices will remove in the Price list. After we implement the feature, Acumatica will allow to export Matrix items prices.
@Yuri Karpenko , on your screenshot we can't see "New Sales Price" column. Please, add it from Edit column dropdown selector in the top right corner. Once done you would be seeing the prices for break qty 0 or 1 in the New Sales Price field for both Template Item and Matrix item.Regarding to the implementing process for matrix items prices functionality: we are in process now and targeting updates to fix it.
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