What is Gift Certificate and Gift Certificate Payment and how it is handled in eCommerce and Acumatica ERP?

  • 31 October 2020
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Gift Certificate/Gift Card:

It is a non taxable non stock item which is associated with a unique code every time the customer buys it. This is maintained at the eCommerce site. 

User Flow

  1. Customer buys the Gift Certificates in eCommerce site for $100.00 and also a Acer Laptop.
  2. eCommerce site assigns a unique code to each Gift Certificate. Eg: “16R-K2A-18X-5YL
  3. Gift Certificates/Gift Cards are imported using a Generic Non Stock Item that is provided in the Commerce Connector Store Settings form under the Order Settings tab.
  4. Sales Order with the Gift Certificate as a item. 

Please see the below screenshots. Numbered referencing the above points. 

 

 

 

 

Gift Certificate/ Gift Card Payment:

Once a Gift Certificate is bought by a customer, then the customer can use it to buy products on the eCommerce site as it is created like a Credit Card. The eCommerce site will validate the Gift Certificate unique code when the order is paid using the Gift Certificate. 

User Flow

  1. Customer places the order using the Gift Certificate “16R-K2A-18X-5YL” in eCommerce site, if the code is valid then the system accepts the Gift Certificate as a Payment. 
  2. In Acumatica, Gift Certificates Payment from eCommerce site is mapped to a Acumatica Payment method in the Commerce Connector Store Settings form under the Payment Settings.
  3. Sales Order is created with the Gift Certificate Payment. 

Please see the below screenshots. Numbered referencing the above points. 

 

 

 

To know more about How-To accrue Gift Certificate revenue in Acumatica Commerce Edition please check this article. 

 


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