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Can the Big Commerce Connector sync Customer Attributes to Big Commerce

  • 22 March 2022
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dougmcbride79
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Can I configure the Acumatica Connector to sync our Customer Attributes from Acumatica to Big Commerce? 

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Best answer by nmasserang78 22 March 2022, 18:18

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N
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Hey Doug,

Yes, the integration can be configured to map Customer attributes to BigCommerce.

Navigate to the Entities screen (BC202000) and select the Customer entity. Here attributes can be mapped based on their direction.

 

smarenich
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@dougmcbride79  yes that is possible

 

dougmcbride79
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Do I need to create a field in Big Commerce to export the Customer Attribute too?  Or does Big Commerce automatically create the field?

KarthikGajendran
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@dougmcbride79  If you want to export to custom fields then you need to create the custom field for the customer from Advanced Settings→ account-signup-form and provide the mapping. Connector will not create for customer entity like it does for Stock and Non-stock entity. 

Technical Product Manager- Retail Commerce
dougmcbride79
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Thank you

dougmcbride79
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I have created the fields in Big Commerce and set up the sync in the Acumatica Connector.  Please see the two snips attached. But no data flows from Acumatica to Big Commerce.  What have I done wrong?

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asmith50
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@smarenich Is it possible to map customer attributes from Acumatica from non form fields in Big Commerce? I met with some members of the Big Commerce team and they said there is a customer attribute inside of Big Commerce is not contained inside of the form fields. The form fields is not a great place to push customer attributes. 

Andrew

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