Question

customer place orders on mobile devices?

  • 6 August 2021
  • 3 replies
  • 62 views

Userlevel 6
Badge +5

Hello,

   Customer  portal provided by acumatica is fully functioned. However, we have a lot of customers do not have computer or tablet. They only want to place orders from phone. Unfortunately, the customer portal is not specifically designed for phone use.
   Are there any solution can make user place orders on a phone in the way they like?
  We’ve tried Shopify, but Shopify does not support level price, which we need. 


3 replies

Userlevel 6
Badge +5

Hello, does anyone know any existed solution that can support user placing an order on a phone. And the layout is specifically designed for phone use.

Userlevel 4
Badge

Hi Ray, If the users want to use Mobile phones, assuming they are looking to use web based browser to place order, if so you can access Acumatica it will be responsive but not 100% user friendly. 

Why not try, the native mobile app for iOS or Android and place an order? This should work for your users who have smart phones.

 

Thanks

Harsha

Userlevel 6
Badge +5

@hsarjapur 
Thank you for your ideas.
The “customer portal” can be logged by phone, but as you said , it is not 100% user friendly.

Which app are you referring to ? The “Acumatica APP”?  
I’ve tried, it seems it can not support to log on to a “cusotmer portal site”, it can log to an “ERP site”.
The customers are not supposed to log to ERP site, though.

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