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Service orders problem field not required

  • 30 March 2023
  • 3 replies
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estebanperalta54
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Is there anybody out there that knows if this Problem field can be made NOT required:

 

 

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Best answer by kandybeatty49 30 March 2023, 22:52

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kandybeatty49
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@kandybeatty49Thanks! looks like mine is customized.

Thanks for the update!

Kandy ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
estebanperalta54
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Userlevel 6
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@kandybeatty49 Thanks! looks like mine is customized.

If you found the post helpful please like the post or if it answered your question mark it as best answer. Thanks!
kandybeatty49
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Userlevel 7
Badge +14

HI @estebanperalta54 

Out of the box, it is not required:

Is this screen customized?

You can assign Problem codes to Service Orders but it does not lock it:

You can select only problems that have been associated with the selected service order type of the service order 

 

Kandy ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.

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