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How to delete all stock item/non stock item records?I have uploaded 300k records and I would like to start fresh again. So far I have found nothing to mass delete that amount of records in one go, the closest is https://nexvue.com/acumatica-tips-tricks-how-to-enable-mass-delete-records/ that I can only select all records on a paged result, but I need something like “select all” option that beyond the first page, like in Gmail.Happy to do it via API if it’s possible, but an UI would be better.CheersJames 

I just wanted to ask to see if other people are having issues with the Partner Portal currently?  I can’t open a support ticket, it just spins and spins, and then it will time out. -RJ

Hello Community,I have been trying to record a payment manually under Payments & Applications form but not able to add the Sales Orders. I checked out in other demo instance, but it does allow me to add. Not able to add SOAble to add SOPlease let me know if there’s anything I am missing out here.Thanks in advance.

Does anyone else have this issue when creating a support case?I seem to be missing scroll bars in the case window and can not get back to the top / header of the case.  I have this using Chrome and FireFox and clear cache does not resolveAs shown below once I filled in the detail section  I only have the cancel or submit as options and if something is missing in the attributes can not scroll up to correct I could create a word doc and attach to case as a workaround but feel I should be able to put in all my details in the details and still get back to the header    

Hello,I accidentally ended up with almost duplicate Inventory ID’s for some products.  Correct Inventory ID - HEMWPAAD2027 - not associated with any other recordsIncorrect Inventory ID - HEMWPAAD02027 - SO’s and inventory all associated with this ID.Difference is the 0 after the D.  I am trying to delete HEMWPAAD2027 as a tock item, which it looks like it does.Then I want to Change ID on stock item HEMWPAAD02027 to the now deleted (but correct) ID of HEMWPAAD2027.I hit delete, and it appears that this item is now deleted. I try to change ID on HEMWPAAD02027 to the ID I just deleted, but get this error: I hit OK and it somehow goes back to the Inventory ID I just deleted. I’m not sure what to do.  How do I go about deleting and changing the ID’s?Thanks,

I am running into this problem, and I can’t seem to find a clear answer online anywhere. I am trying to set up an automation that will trigger a business event to send an email once a week to our customers. However, I can’t get the actual scheduled automation to trigger in order to even test that the business event and email are working the way I want them to. I’ll attach a couple screenshots of how the automation is set up:Details ScreenSchedule screenConditions and filter values are both blankEvents tabAutomation Schedule Statuses PageAnd here is the Schedule Statuses page which also shows my automation as not having the green checkmark next to it. Thank you in advance for any help and please let me know if there’s any additional information I can provide.

Good day!May I know which screen does system pick for the Purchase Order owner? Is it from Companies Tree? 

We are testing the modern UI in 2025R2, and are no longer able to drag a file from Windows Explorer on to an Acumatica screen and have it upload to the Files area.  When trying this, the file appears to go directly to the workstation's Downloads folder.So far, to make it work we have to click on Files, then drag and drop to that window.  This is a minor inconvenience, but I couldn’t find anything on it in the 25R2 release notes so wondering if we are missing something.  Anyone else seeing this or aware of documentation on the change?

Hi There, We had just migrated to 2023 R2 and I can’t release wire batch payment. The error message is below. “Check the remittance settings of the LAMTD cash account and the WIRE payment method on the Cash Accounts (CA202000) form.” The bank setting is below. We don’t experience this error prior, the bank setting was not changed 

Copyright © 2005-2022 Acumatica Inc. All rights reserved.Acumatica Cloud ERP 22.110.0018Build 22.110.0018 + All, we can’t search by Sales Order Lines -- if we enter a string in the search field (magnifying glass), we simply get a spinning blue circle. Log out and log back in and it seems the main screen seems to hang and can take about 30 to draw/display.Known bug? Something we can try to alleviate?

Is it possible to reorder the user filters on a List/GI?It seems to keep them in the order they were created which isn’t necessarily the order we’d like to see them.For example: a filter to show today’s Purchase Orders would be very handy to have right next to the ALL RECORDS filter regardless of when the filter was created.A drag/drop of the filters (like column headers on a grid) would be nice but even a simple feature to reorder the filter tabs like the column chooser would be helpful.I have figured out how to do it manually directly in the database so I know it can be done but that’s not practical for the users.Any thoughts would be appreciated.Thanks 

Hi i have been having a strange issue when creating a shipment of a sales order via the API This is the standard endpoint i am using: (replaced my base address)https://baseaddress/entity/Default/18.200.001/ShipmentAnd the request:{    "Type":{"value":"Shipment"},    "CustomerID":{"value":"TEST1"},    "LocationID":{"value":"MAIN"},    "WarehouseID":{"value":"WAREHOUSE1"},    "Details":[        {            "OrderType":{"value":"SA"},            "OrderNbr":{"value":"ORDER123"}        }    ]}This does create a shipment for the order however the shipment number it creates has already been allocated to another shipment on the system. What could i be missing here? the Shipment number i an expecting is a new one that has not been previously allocated to any sales order.

I am having some challenges copying Dashboards in 2024R1.In 2023R1, when a dashboard is copied and pasted to create a new dashboard the system automatically assigns a new screen ID that is separate from the original DB.  This is exactly what I expect to happen. In 2024 R1, when a dashboard is copied, pasted, and then saved then “View” is clicked, the site redirects to the Welcome Screen.  In another scenario, if I attempt to copy, paste, and publish the copied dashboard with a new screen ID it creates the new screen ID but deletes the original DB.Does anyone have the exact steps on how to copy a dashboard in 2024R1?

Hi Acumatica,I am trying to add parameters to a report for Inventory Transfers. I need to add DocType and RefNbr. I have run into this issue before, but the DocType allows me to select from the dropdown of Document Types; however, I cannot get the RefNbr to do a lookup of the Reference Numbers.   Any suggestions?Thank you!-RJ

Hi, we have automated emails each night to send copies of invoices, which are working fine. However, when we make a sale of type CS (Cash Sale) and quick process it, invoice emailing fails with the error “There is no active notification source to process the operation.”Cash sales are setup with “Email Invoice” and “Release Invoice” ticked in the quick processing tab, within the Order Types setup page.See attached image showing the error, which occurs as part of quick processing.Our local partner has been unable to fix this problem after 5 months, so are now reaching out to the community in hope that someone knows.  Thanks!Geoff 

Hi,We have created a schedule to run the AP Bill Approval email notification. However, the schedule appears to be failing with the following error:span style="color:red">Approval.OwnerID.EMail</span>It seems the issue is related to the Approval Owner ID Email field.which field I should use to retrieve the approval owner’s email address and achieve the expected result?I also tried using ((EPApproval_ownerID!EMail)), but it resulted in an “Incorrect Email” error. Thanks!  

Hello Community members,Hope you all are doing well. I would like to get some of my confusions clarified regarding implementation and go-live for a customer.I would like to know if it is possible to get a live production instance installed over a server if the customer doesn't want to get it implemented by any Acumatica partners. I know it is better to go with Acumatica Partners but is this exception possible?If yes, please let me know how can a customer achieve it. As I have seen many of the community members are themselves Acumatica customers, so was wondering if they have implemented their systems without any partners.Also, my other confusion is related to the demo instance. I have seen whenever we create a new tenant, not in the production instance, the complete tenant is like a vanilla environment. What if the customer opts for such a vanilla environment instead of going with the licenses. This is the scenario where the customer doesn't look for any customisations, also they aren'

We’ve come across several vendor contacts where “Deactivate” is greyed out in the Actions menu: Any idea what could be causing that and how to get around it so we can mark these contacts as deactivated?

I am struggling to find the correct Setting under User Security to hide the Reassignment function from certain Roles: I cannot find this under the appropriate Document type, Approvals or any Hidden Folder.Any idea where this is living?Approve and Reject are to be found on the AP Document in this case.  

Hi, All I am trying to update the UDF in the customer form. But when ever I am trying to use PUT API. It showing me the the Customer.AttributeAGDCRAN is not available in data set. I have also extend the API and populate this field in customer>>Attributes As you can see in below screenshot. I create AGDCRAN from attributes.   Can anyone help or guide me how can I update this UDF using PUT API.   http://accumaticaInstance/AcumaticaSB/entity/AGRAN/22.200.001/Customer?$select=CustomerID&$custom=Customer.Attribute.AGDCRAN” but this query is not updating the UDF. There are other Attributes also.Below is the body AGDCRAN is the udf{ "CustomerID": { "value": "0018293851" }, "custom": { "Customer": { "AGDCRAN": { "type": "CustomStringField", "value": "Apple jam 8 oz." } } } }  

I’ve moved over to using Firefox with Acumatica for some of the productivity extensions (like TST) and have noticed a weird issue that I didn’t have when using Chrome.After I publish customizations, the navigation buttons disappear: Reloading, signing out, clearing cache and cookies doesn’t work. I have to complete exit the browser and then re-enter for it to reappear. When loading a page I see a lot of console errors: --“Cookie “timeStamp” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite Main” --“downloadable font: download failed (font-family: "FontAwesome" style:norm

We are seeing this error when printing or emailing some invoices.  Not sure how to correct.We have tried clearing cache, multiple users have attempted and on different days. 

Good morning all,i am working to add an attribute in the Lot/Serial number setup screen and run into a CSSCreen Attribute error. Has anyone run into this or know how to fix it? I have tried creating a new lot/serial item and still get the same result. Please help. Thank you. 

Hello, we’ve came across an issue when using the carrier UPS Ground, it does not allow us to create more than one box in an order. We tried it with FedEx and we’re able to.We also tried to update the label format from PNG to PDF and ZPL but still didnt work.Can you help us with this, thank you! 

Does anyone know of a configuration option (or an app that we can integrate with Acumatica) where users can record their time on a real time basis i.e. start and stop a timer when they are working on a specific task? Many thanks!