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how to can we solve it ?

Hi @vannakheng66 

Please find the below article on the issue

 

A couple things to check

  1. Is the invoice released?  Releasing the invoice is usually what updates the Inventory, but sometimes this may “glitch” and not occur if processing is interrupted. 
  2. To manually force the Inventory update, under the “...” button on your shipment, select the “Update IN” option to force the system to update the Inventory transaction.
  3. Is “Automatically Release IN Documents” selected on the Sales Order Preferences screen?

Invoice release already and setting “Automatically Release IN Documents”  is already set. but that one error 

A couple things to check

  1. Is the invoice released?  Releasing the invoice is usually what updates the Inventory, but sometimes this may “glitch” and not occur if processing is interrupted. 
  2. To manually force the Inventory update, under the “...” button on your shipment, select the “Update IN” option to force the system to update the Inventory transaction.
  3. Is “Automatically Release IN Documents” selected on the Sales Order Preferences screen?

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