Error message: Another process has added 'RolesInGraph' record. Your changes will be lost

  • 27 July 2022
  • 2 replies

Userlevel 2

When creating a dashboard, the above error message is displayed. What is the reaon for this and how can it be corrected? (2021 R2)


Best answer by Laura02 27 July 2022, 12:05

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2 replies

Userlevel 7
Badge +11

Hello @suemackeown13 ,

I’ve seen the “Another process has added” message before. Usually the message appears when the same record I’m working on was updated by another person while I had the record up and working on it, but before I saved.  Sometimes I am the one updating the record while I also had it open -- because I sometimes have 2 windows, 2 tabs, or even 2 browsers open at the same time.   One tab/screen doesn’t see and immediately update what I’ve changed on a second tab/screen unless I refresh.

Therefore the next step after seeing the above error is to immediately save again. Did you try to save twice? If so we may need more information about the dashboard you are trying to create and at what point the error appears.  Screen shots are always helpful. Use the delay feature of snipping tool to capture the error within the screen as it’s happening, if possible.


Userlevel 2

Hello @laura01 @suemackeown13 

I am experiencing the same issue now, and I don’t see the way to save again. After I close the error message the “copied” dashboard is gone. 

Has anyone found the root cause of this issue and the fix?

Thank you


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