Question

Order coming from Customer Portal skipped customized event logic


Userlevel 6
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Hello,

     In Acumatica Main ERP instance , we have put some customized logic under

SOLine_InventoryID_FieldUpdated.    When user key in inventory ID, the system would trigger some action. And it is doing simple logic, fetch some data from inventory object to fill in soline. Like below:

   

 It works fine when working with Main ERP instance. However, if customer submit orders from Customer Portal, the trigger is skipped. NO longer work.

         Is there a way to keep the same event happen? Thank you.


4 replies

Userlevel 5
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the portal is a separate instance of acumatica so it needs to have publishing done for it.

Have you published the customization in question in the portal?

Userlevel 6
Badge +5

@Shawn Burt  Hello, correct me if I am wrong. Per my understanding and experience, a customization project designed for an ERP instance can not be published on a Portal instance. It would not allow the compilation pass.
Like, Portal instance does not have that Screen, and do not have that graph, nor DAC.

Userlevel 7
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Hi @ray20 - were you able to find a solution for your issue? Thank you!

Userlevel 6
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@Chris Hackett  Thanks for asking. Unfortunately NO.  It might be Portal and Main ERP are different instances. So it is hard to make it work.

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