is it possible to use working links in the "other information" field of service orders/appointments that are functional in mobile?

  • 27 April 2021
  • 1 reply


When we add a link to the “other information” field of an appointment, it is not clickable in the mobile app. It appears in the comment section, but when you touch to open the comment section, the entire field is editable and the link is not editable? 

What we are trying to do is provide a link to a project collaboration web tool that we have within the corresponding appointment in Acumatica (for the techs). 

Is there a way to do this at all without customization?




1 reply

I do not think there is a property for this behavior in Mobile as of now. Please create a Dev Support ticket so this request can be reviewed.


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