Does row level security on email accounts apply to the messages themselves?

  • 30 October 2023
  • 1 reply

Userlevel 7
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Row level security settings can be configured to limit access by user to certain email accounts for sending messages, but do these settings also apply to viewing Incoming and Sent message on those same accounts?  Or is there another way to configure this security setting?

Thanks in advance!


Best answer by Kandy Beatty 30 October 2023, 23:03

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Userlevel 7
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HI @lauraj46 

It should limit access to viewing incoming emails, but I think if they are using it marketing, they can still see those emails. 

You could take the access on Email Tracking which is under System Email accounts. The rights are under HIDDEN in the Roles section. 



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