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Sync error in Shopify connector: 'Error on Type'

  • August 21, 2024
  • 1 reply
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M
Jr Varsity III
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We recently upgraded our version to 2024R1, 24.108.0034. After the upgrade we started to get the following error on stock and template items syncing to shopify. What happens on the shopify page, there should be multiple variants available to order but when this error occurs, it only displays one size. It appears to be an error on the data types between Acu and Shopify. We do have some custom mapping settings configure on the Template and Stock Item Entities that include the ‘boolean’ expression that are mentioned in error message, I tried removing these mapping settings in hopes to clear the error but that also did not work.

 

Best answer by Yuri Karpenko

@mralyea , this looks like it’s related to metafields sync. Do you have any of those in the mapping?

Please note that sometime, deactivating a mapping will still result in an error. You might want to delete that mapping line altogether (on the Entities screen), and then try again.

The underlying cause of this error is that a metafield you’re trying to push data to, is set up as boolean in Shopify (true or false), while Acumatica seems to be sending a text.

    1 reply

    Yuri Karpenko
    Captain II
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    • Yuri Karpenko
    • Captain II
    • 422 replies
    • Answer
    • September 16, 2024

    @mralyea , this looks like it’s related to metafields sync. Do you have any of those in the mapping?

    Please note that sometime, deactivating a mapping will still result in an error. You might want to delete that mapping line altogether (on the Entities screen), and then try again.

    The underlying cause of this error is that a metafield you’re trying to push data to, is set up as boolean in Shopify (true or false), while Acumatica seems to be sending a text.

    Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP


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