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Automatic logoff

  • 13 December 2020
  • 3 replies
  • 697 views

Hi,

 

Where can I change the setting for the automatic logoff?

 

Thanks

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Best answer by Naveen Boga 13 December 2020, 08:15

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3 replies

Userlevel 7
Badge +12

Hi @shmaryarichler,

As per the standard Acumatica, 60 minutes will be the idle time for the logout.

If we need to modify the logoff settings, then we need to chagne the settings in web.config file.

<sessionState timeout="120"> (changed to 2 hours i.e. 120 minutes)
<formsAuth loginUrl="Frames/Login.aspx" timeout="120" />

 

For more info. https://help-2019r2.acumatica.com/Help?ScreenId=ShowWiki&pageid=54775fb6-60d7-4995-99c0-8349f9b5d356

Hi,

I don’t have a web.config file in my acumatica folder. The only item in that folder is a folder called Report Designer.

How do I access the server ?

Shmarya

Userlevel 7
Badge +12

Hi @shmaryarichler,

If that severs is hosted in SaaS by Acumatica, then we need to raise a support ticket with Acumatica to modify these configuration details.

If you have a local test environment, then you can modify and verify this.

 

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