Configuration and Installation

Hi AllI have a question about PCS to SaaS migration.My scenario is this:I have a PCS deployment of Acumatica in which I have multiple tenants. One specific tenant would like to move out of my instance and have their own SaaS instance. They do not use any customizations. They would basically like to pick up where they left off from the PCS environment to continue operations in the new SaaS environment.My Question is:Can I take a full snapshot of their tenant and provide that to Acumatica to create the new SaaS environment or will they need the actual SQL DB to have it done?Thanks in advanceAmit

Hi Acumatica Community,With Acumatica 26R2, I’m interested in hearing from other developers about their experience with the latest Modern UI changes and customization compatibility.For those who have already started working with 26R2:Have you experienced any breaking changes in existing customizations? Are there any changes in RowSelected, FieldSelecting, actions, or event handling that developers should be aware of? How are your existing Classic UI customizations behaving after upgrading to 26R2? Have you encountered any issues while publishing customization packages containing Modern UI files? Are there any recommended approaches for maintaining compatibility across 25R2 and 26R2?I would especially appreciate feedback from anyone who has already upgraded a development or test instance to 26R2.What are the major 26R2 customization challenges or changes you have encountered so far?

Hi All, I need to get Email bounced backs and this setting which had been recommended in some related topics is not working. Anyone has any suggestion if this can be achieved in Acumatica? so these emails are not failing they are processed but due to incorrect email addresses they bounce back. and my client need tobe notified of these. Thanks for your help in advanced. Ghazal 

We have an approval map associated with Expense Receipts and the first configured step is called “Supervisor” and others follow from there.  I am trying to skip that step in certain circumstances but regardless of what I add in, that rule is triggering.  I even set it to inactive and it is still triggering.  I also renamed the step to “Manager” and the “Supervisor Rule” is still triggering.  So now I am wondering if the Expense Receipt module triggers the document’s employee’s supervisor to approve all transactions if there is an approval map.  And then the approval map kicks in.  And up until this point, my first step and the default in Acumatica happened to be the same.  Does this make sense?  Is there a way to skip the Supervisor for Expense Receipt approval maps?  Thank you! 

Good day CommunityPlease can someone assist me in try to find the node in the role permissions that will enable me to display the field below for a user. The user has full Delete permissions for everything I can find for Time & Expenses. Some of the nodes can’t be changed from Inherited to Delete, but if they are inheriting from an upper tier there should not be a problem, should there? I just can’t find the right node to make this field visible. Any help would be gratefully received.RegardsBarbara

I am currently looking for the installer for Acumatica Version 20.208.0031 and was wondering if there is any person might still have a copy saved. If you do, would you mind sharing it with me when you have a moment?I would really appreciate your help.

Hi All,I need assistance with below:For one our clients, with regards to subaccount restrictions, we have already set and implemented the GL Account to subaccount pairing restrictions (through the GL Account Access) screen, and that works fine.Our subaccounts string are designed in such manner that they include ‘department’ segment specifications (as can be seen below first screenshot for the ENGINEERING department). So, now we want to restrict further using the ‘department segment’ in the subaccount string, such that when a User selects a DEPARTEMNT in the Requests screen (see 2nd screenshot), then on the subaccount column in the detail line, only subaccounts with the ‘ENG’ (Engineering) should show for the user to choose among them (i.e., automatically filter the subaccounts on the line by the department selected at the top). Is it possible to configure such restriction groups without using the GL Account itself/ the users themselves, through standard acumatica configuration?I have b

Hello,Could someone please help me understand why this screen is broken?There are no custom extensions or modifications applied to this screen, so I’m not sure what could be causing the issue.  

We currently maintain separate Tenants within Acumatica for maintaining different testing environments, i.e., Production, UAT, DEV, etc. At this stage when we need to promote changes we have tested to either preferences, settings, other configuration, and customisation through code, we currently manually redo this in the target Tenant, thereby migrating the changes.Unfortunately, this obviously raises the risk of human mistake i.e., missing something, making wrong changes, etc and takes much longer than some other platforms I’ve worked with i.e., Salesforce where we could promote changes either via automated tooling like change-sets or a full CI/ CD pipeline connected to a repo.Does anyone know of a much better method for promoting changes between tenants, because from what I understand migrating via published customisation projects, or via setting only snapshots doesn’t cover all settings, etc.Disclaimer - My primary focus is about MYOB Acumatica - so single cloud environment, with li

I upgraded to Acumatica 26R1 from 25R1. Executing the installer, if required us to make sure RabbitMQ is up and running and that I have an account which I can provide the installer with to authenticate. This post describes the problems I had and how I eventually had the messaging configured, Upgrading from 2025 R1 to 2026 R1 - RabbitMQ - Assistance Setting-up or Connecting to Existing Instance | Community. A consensus directs me to comment out RabbitMQ for messaging which I did.  When I follow these steps locally, my Acumatica instance starts and functions, but the messaging is failing: Page is not availableTo use the Business Events form, install MSMQ on the server and set the EnablePushNotifications key to true in the appSettings section of the web.config file of the application. Questions:What is the Acumatica 26R1 direction (and supported) for messaging? Is it MSMQ or RabbitMQ? We do have RabbitMQ up and running on our application server.

I wrote the CLI tool that extracts that configuration into YAML and rebuilds a virgin UAT from the files.https://github.com/kborovik/acumatica-cliPyPI package acumatica-cli, command acu. Requires Python 3.14+.If you have used Terraform: this is the same loop, pointed at an Acumatica tenant instead of cloud resources. Terraform keeps desired infrastructure as files and makes the live account match those files. acu keeps desired company setup as YAML and makes a live tenant match those files. There is no separate Terraform-style state file. The YAML is the source of truth, and diff reads the tenant over the contract REST API.acu extract is closest to terraform import. It pulls a source Acumatica tenant into config/. That step is read-only; nothing writes back.acu apply is terraform apply. It makes a virgin tenant match the files (idempotent keyed PUTs). apply is the only writer.acu diff is terraform plan. It compares the files to the tenant and exits 2 when they diverge.acu run replays b

I have found several entries in Community on this topic, but it seems there is no solution yet. It would be nice to not have to click the Legend to see the values.  Ideally, the value could display at the top of each bar.  It seems that in previous versions, you could at least control the Legend to be at the top, bottom or side of the graph. But in 26R1 and Modern UI I do not find any way to do this.  

Having issues setting up new users. Once a user is set up, is ACU supposed to send an email to the new user to set up their account?

Have anyone can provide the Datawedge configuration to parse GS1 barcodes to Acumatica?

If you have a Dashboard widget with a GI and in that widget you have a parameter options set, when you PIN it as a KPI and open it, none of the inquiry parameters are preserved on the mobile app.Below is a screenshot - by default this is not checked. I had to edit the GI itself to preload this as the default. 

I’m trying to log in with my user (or any user) but I keep getting “Invalid credentials. Please try again.” message.  I reset the password to “setup” in the Users SQL table but that doesn’t help.I even tried clicking “Forgot your credentials?” and filled out the form giving me: “An email with further instructions will be sent to this address if it matches an existing user. If you don't receive the email within a few minutes, try again or contact your system administrator.”No email is sent. How can I set the password and log in?

Hi All, we have an old setup of 20231R1 which is highly customised with lots of GI’s, business events  and APIs and due to our heavy usage we have a lot of performance issues and bugs.  Recently we have decided with the help from MYOB Support to upgrade in the coming months straight from 2023R1 to 2026R1 sequentially.  My concern here is, how can I make sure each of our customisation will work and not break.  Or has anyone done this and face any major dramas between the  version which they then had to change their customisation?  One thing I have already pickup is the API authentication protocol between the two version is big reduced as 2026R1 does not support URL encoded anymore.

Hi AllI have a question about unistalling Acumatica and how it will affect my license.I have a PCS deployment currently running on 25R1 and I’m planning to upgrade to 26R1 in a few months.I have been having issues with the Rabbit MQ service causing the site not to load and would need to restart the service to fix it. I found that when I upgraded from 24R1 to 25R1, the Rabbit MQ Server and the Erlang OTP were not upgraded with it.For my 26R1 upgrade I can try two things:Uninstall the Rabbit MQ Server and the Erlang OTP and see if they will reinstall with 26R1. Uninstall everything including Acumatica and then reinstall everything fresh.The question I have for the second option is how will that affect my license? Would I have to contact support to release the license and then re-enter it after I’ve finished installing 26R1 or would it have no effect on it at all?Thanks in advance.Amit

Hey, gang - I’m not able to link an Employee to a user and for the life of me I can’t figure out why.   The Employee is not selectable in the Linked Entity  The emails between the Employee profile and User profile are identical There is NO contact that the employee or user is linked to. There are other employees that have similar configuration (Class, Branch, Department, etc.) that have no issues linking. There IS a business account and vendor set up for this employee, but there is no meaningful link between the BA/Vendor and Employee other than the name.Any ideas on where else I need to look?  

I have downloaded the msi package 3 times and cannot get it to unpack into a folder.​​​​ 

Hi Everyone,I'm facing an issue while trying to import a snapshot in Acumatica.Environment:Acumatica Version: 25.101.0153 Deployment: Local IISIssue:When I navigate to SM203520 (Tenants) → Snapshots → Import Snapshot, select the snapshot file, and click Upload/Import, I immediately receive the following error:Error: The file is not found, or you don't have enough rights to see the file.I've attached a screenshot of the error.What I've checked so far:Running as an administrator. Verified that the snapshot file exists. Confirmed that the user has administrator privileges in Acumatica. Restarted IIS and the application.However, the same error still occurs.Any suggestions or guidance would be greatly appreciated.Thank you!

Hello, I am required to assign the owner of the Business Account based on the Sales Territory of the Business Account.  I tried using the Assignment map adding the sales territory as a condition, but it seems not Working.  Is this condition being available within the standard? Thank YouAmanda 

Hello,Can someone guide me on how to set up a numbering sequence for Business Accounts? Thank you.

We know that Acumatica supports two entry points to create Credit Memo, I refer to them as SO Credit Memo and AR Credit Memo for short. Is there a way to restrict most users to only create SO Credit Memo from the SO Invoice entry, while only specific people have the permission to directly create AR Credit Memo in "Invoices and Memos"?The difficulties I encountered:Although the entry points of these credit memos are different, they seem to be essentially the same entity. SO Credit Memo will be converted into AR Credit Memo. I only want specific people to be able to create AR Credit Memo, but I also want other users to have permission to create AR Invoice. They are on the same screen and are different types of the same document, so I cannot directly restrict the "+" button on the "Invoices and Memos" screen.  

Hi Everyone, I’m trying to have more than one mailing “Default sources” under the Mailing and Printing Tab of Purchase Order Preferences, as seen in below screenshot. The issue is that, when i create a PO logged in to each of the branch, then when i click “Email PO”, only for the first branch’s PO does send the email successfully. For the rest of the 2 branches POs, clicking “Email PO” throws an error. Please see below screenshot for the specific error: Please help!Thanks,​​​​​​​Wandile