For some reason the pricing sync for Big Commerce when you have multiple units of measure enabled is to use the base unit and not the sales unit. This is a major problem because customers build pricing based on the sales unit and not the base/stocking unit. How do we go about getting this changed? This is a critical issue for one of our clients.
Limitations of Sales Price Synchronization
- UOM-specific prices: In Acumatica ERP, if the Multiple Units of Measure feature is enabled on the Enable/Disable Features (CS100000) form, you can define a sales price of an item for each of the units of measure in which your company sells this item. However, only prices defined for the base UOM can be exported to BigCommerce.